Legal
Privacy policy
Last updated July 7, 2026
This policy explains what information Luna Labs collects, why we collect it, and the choices you have. We collect as little as we can — and we never sell your data.
Information we collect
We collect details you share directly — like your name, email, and project notes when you fill out a contact form — along with basic technical data your browser sends automatically, such as device type, approximate location, and the pages you visit.
How we use it
We use your information to reply to enquiries, scope and deliver projects, send updates you’ve asked for, and improve how our site works. That’s it.
Cookies and analytics
We use cookies and privacy-friendly analytics to understand how the site is used and to keep it running smoothly. You can manage non-essential cookies anytime through “Cookie Settings” in the footer, or by adjusting your browser preferences.
Sharing your information
We don’t sell or rent your data. We only share it with trusted providers who help us operate — for example hosting, email, and analytics tools — and only with what they need to do their job.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging
If you share your mobile number with us, we never share it, your opt-in, or your consent to receive texts with third parties or affiliates for marketing purposes. We only pass this information to the providers that help us deliver messages — such as our messaging platform and telecom carriers — and only so the service works.
Data retention
We keep personal information only as long as we need it: to deliver your project, meet legal obligations, or maintain our records. When it’s no longer needed, we delete it.
Your rights
You can ask to access, correct, or delete the personal information we hold about you, or opt out of marketing emails at any time. Just get in touch and we’ll take care of it.
Third-party links
Our site may link to other websites we don’t control. Their privacy practices are their own, so we’d encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The current version always lives here, dated above.
Contact
To exercise your rights or ask a privacy question, email hello@bylunalabs.com.